SND Quick FAQ

1: What is SND Quick ?

SND Quick is StarAndDaisy’s dedicated delivery surface, designed to provide same-day delivery of baby and kids’ essentials.

Instead of waiting days for online orders, parents can rely on this specialized surface to get products within 3–4 hours, ensuring speed, reliability, and convenience.

2: Who are our Delivery Partners ?

SND Quick is powered by a specialized delivery network that combines the efficiency of trusted logistics partners like Porter and other hyperlocal courier services with our own well-structured in-house operations.

This seamless integration ensures that every order is handled with precision, speed, and care. Parents can rely on us to consistently deliver their products within just 3–4 hours, bringing convenience and peace of mind right to their doorstep, every single time.

3: Which locations do you serve?

We currently offer SND Quick delivery in the following areas:
Ghaziabad, Noida, Greater Noida and Delhi NCR

Parents in these regions can enjoy same-day delivery within just a few hours, making shopping for baby and kids’ essentials easier and faster than ever before. And don’t worry — we’re expanding quickly to bring this service to even more cities very soon!

4: Why is my order delivered at the society gate instead of my doorstep?

To keep your delivery fast, safe, and smooth, we work with trusted third-party delivery partners. These partners have policies that require packages to be delivered at the society’s main entrance or security gate instead of individual doorsteps, especially in gated complexes where entry is restricted.

This ensures your order reaches you on time, securely, and without delays. You’ll also receive a notification the moment your package arrives, so you can conveniently collect it. By following these policies, we prioritize your safety, our delivery staff’s well-being, and a reliable delivery experience.

5: How can I contact customer support?

We love hearing from you and are always ready to help! 💛

You can reach our support team easily through the “Help” section in the app, or write to us at:
📧 Email: help@staranddaisy.in

Our dedicated team will make sure your queries are answered quickly and with care.

6: How fast is your delivery?

With SND Quick, speed is our promise!

Orders placed between 9 AM – 5 PM are eligible for same-day delivery.

If you order after the cut-off, don’t worry — we guarantee next-day delivery.

This way, your essentials reach you quickly, safely, and right when you need them most.

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